Eaton Corporation Application Engineer - Centralized Project Management in Arden, North Carolina
Eaton’s Electrical North American Sales Organization is seeking an Application Engineer to join our team. This position will support the centralized Project Management Organization and will be located out our Arden, NC (Avery Creek) location.
The Application Engineer will work directly with the Centralized Project Management Organization (PMO), Field Sales and Manufacturing plants to provide technical leadership, product and solution training as well as mentoring for Centralized Project Engineers. In addition to day to day tasks supporting Centralized PMO employees and orders, you will be responsible for representing Sales Support with manufacturing plants on topics such as coordination and drawing standardization as well as building relationships with Field Sales and Field Application Engineers. In this role, you will also be responsible for maintaining the accuracy of our Document Services tool and keeping electronic tools and applications up to date.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
You will provide product and application engineering support for Centralized Project Engineers, Distributors, Customers and Field Sales Engineers.
You will develop and deliver training materials to EatonCare employees as well as internal and external customers.
You will participate in product Design Bursts and process BPI events along with Product Lines as required.
You will lead training efforts to support standard work, error proofing, product and application knowledge.
You will provide technical support to Centralized Project Management.
You will act as a Tier II support escalation point for both assemblies and components supported by Centralized Project Management and EatonCare.
You will be the Subject Matter Expert on all electronic tools and applications used by Project Engineers.
You will drive continuous improvement efforts in electronic tools and applications (Doc Services, BidManager, Pick Tables, Enovia, etc.)
You will provide representation for customer witness tests, inspections and on-board approval meetings/visits.
You will support efforts to streamline content of documentation packages.
You will maintain a working knowledge of the overall sales function, customer channels and customer and departmental needs.
You will author special documentation for high complexity orders.
You will prepare and maintain records, reports, etc. as required.
You will perform all other duties as required by management.
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Required (Basic) Qualifications:
Bachelor's Degree from an accredited institution
5 years of experience in Project Management, Product Management, Sales, Custom Order Engineering, or Application Engineering with a technical product
Must be legally authorized to work in the United States without company sponsorship
Bachelor’s degree in Engineering
10+ years of experience in Project Management, Product Management, Sales, Custom Order Engineering, Application Engineering
Experience with technical and documentation specification interpretation
Strong product and application knowledge of engineered to order electrical distribution assemblies
Position Success Criteria:
Strong customer focus and interpersonal skills
Self-motivated to identify and prioritize work based on incoming requests
Proficiency in creative problem solving, conflict resolution and managing priorities
Strong technical and analytical skills
Abilities within Adobe, Microsoft office and other software applications
Possess strong organizational skills for managing and organizing high volume of transactions (orders, specifications, drawings, technical issues, documentation, etc.)
Excellent communication skills including the ability to adjust presentation styles based on the audience
Experience with Tools and Applications required for job function (Adobe Acrobat, Microsoft Office, AutoCad, Bid Manager, Documentation Service, etc.)
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: North America – US/Puerto Rico
Organization: MCO Marketing Commercial Operations
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within United States and / or Puerto Rico
Travel: Yes, 10 % of the Time
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.