Eaton Corporation Quality Manager in Windsor, Connecticut

Eaton’s Airport Lighting Products Division is seeking a Quality Manager. The Quality Manager will sit out of our Windsor, CT facility.

Position Overview:

The Quality Manager has responsibility to lead the total business unit’s QA/QC system. This includes all traditional quality verification activities to include receiving and in-process inspection, test, audit and repair activities, continuous improvement, product launch, supplier quality, and quality system compliance. This position will provide technical assistance and quality leadership to all operating departments; drive problem resolution utilizing an 8D approach along with statistical methods and other problem solving techniques; collect and analyze quality data and perform a wide variety of quality engineering activities in support of business objectives.

Essential Responsibilities:

  • Manage, coach, and develop quality associates and promote a positive quality culture throughout the facility by establishing sound systems and a demonstrated process focus.

  • Plan, install, sustain and improve a total quality system in accordance with industry and Eaton quality standards, ISO 9001, and customer requirements.

  • Develop and lead quality related technical training to operations to ensure that Eaton Crouse-Hinds is in compliance with established quality policies and procedures; meets or exceeds customer quality expectations and standards; ISO and other certification requirements.

  • Establish systems for data collection and analysis; Use data to drive continuous improvement activities within all manufacturing departments.

  • Plan for, lead, and measure “voice or process” and “voice of customer” performance and quality system effectiveness in conjunction with marketing team to allow for adjustments in strategy and/or procedure as necessary.

  • Lead proactive quality improvement through continuous improvement projects and Kaizen events.

  • New Product Introduction activities (e.g. APQP) execution the proper execution of APQP within the facility to ensure flawless launch of new product. Also, manage quality deliverables associated with product and process design changes.

  • Install, track, and manage supplier performance through robust incoming inspection practices and supplier performance management activities in conjunction with Supply Chain team.

  • Resolve internal and external quality concerns in a definite and timely fashion. Communicate resolution of customer complaints to external customers in a professional and technical manner.

  • Drive supplier quality performance improvement through implementation of supplier quality control procedures, measurement systems and QA development practices


Basic Qualifications:

  • Bachelor’s degree from accredited university

  • A minimum of (3) years in a manufacturing plant Quality role

  • Must be authorized to work in the United States without Company sponsorship

  • No relocation benefit is offered for this position. Only candidates residing in the immediate geographical area (50 miles) of Windsor, CT will be considered.

Position Criteria:

  • Ability to wear all Personal Protective Equipment required and comply with all Safety policies

  • A minimum of (3) years of management/leadership experience

  • Must be able to communicate effectively, verbally and in writing, in English

  • Must be able to work with all levels within the organization

  • Must have basic working knowledge of inspection gages and equipment

  • Extensive project management experience in a team environment

  • Computer literate and familiar with the following: MS Office, SAP, Minitab or other statistical application knowledge.

  • Ability to work effectively within a matrix organization.

Preferred Qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering

  • Detailed knowledge of ISO9000 quality system requirements

  • Working knowledge of AIAG standards, including APQP and PPAP.

  • Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.)

  • Certified Quality Auditor Credential

  • Certification by the American Society for Quality as Six Sigma Black Belt or Certified Quality Engineer

  • Experience with electronic components CMM programming and operating knowledge

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www.

Job: Quality

Region: North America – US/Puerto Rico

Organization: EPG CHD ALP Airport Lighting Products

Job Level: Manager

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 10 % of the Time