Eaton Corporation Product Specialist Engineer in Waukesha, Wisconsin

Eaton’s Power Systems Division is seeking a Product Specialist Engineer. The Product Specialist Engineer will be based at our Waukesha, WI facility.

Position Overview:

The primary function of the Product Specialist is to be a skilled technical communicator who creates a well written customer proposal based on a customer request for quote and/or a specification using the Power Systems Division (PSD) quotation system, and works with a dynamic, fast-paced team that interfaces with every aspect of the organization from front-end sales through manufacturing.

Essential Responsibilities:

Create multiple transformer proposals, on a daily basis, per customer’s request-for-quote (RFQ), specifications (formal and in-formal), one-lines, and other documentation.

Perform detailed specification reviews to identify and address:

  • Customer requirements

  • Fit to Eaton’s Power Systems Divison product scope

  • Features and accessories required for pricing program

  • Areas for exception or clarification for the customer

  • Lead-times

  • Alternates for a more competitive offering

  • Special test, customer test/witness, or customer inspection requirements

  • Special documentation and reporting

Process multiple orders, on a daily basis, from both internal and field priced proposals

  • Verify PO against proposal and resolve all discrepancies

  • Verify specification matches proposal and resolve all discrepancies

  • Assemble documentation for design engineering

  • Communicate special requirements to affected departments

  • Process customer change orders against open sales orders using the change/hold/cancellation process

Approve and negotiate pricing per established guidelines, competitive feedback, and customer/market knowledge.

Maintain a team atmosphere to ensure that all workload for the proposals team is completed each day per customer required deadlines.

Provide product and application technical support for customers, agents, and internal departments.

Provide quotation program support for sales representatives and the system development (IT) team via training, testing, improvement suggestions.

Acts as a liaison between engineering, marketing, scheduling, and customers.

Understand and utilize lean tools and concepts to drive continuous improvement.

Learn and understand applicable industry standards i.e. ANSI, IEEE, CSA, NEMA for transformers.

Participate in the creation and maintenance of ISO work instructions.

Participate in customer visits to the Customer Service Center.

Provide plant tours as needed.

Visit customer/agent sites.

Qualifications

Basic Qualifications:

  • Bachelor’s degree in Engineering from an accredited institution.

  • Minimum of 1 year of product, customer service, inside sales, or proposals experience in a technical field.

  • Must be authorized to work in the US without company sponsorship.

  • No relocation is being provided. Candidates must reside within a 50 mile radius of the Waukesha, WI facility.

Preferred Qualifications:

  • Bachelor’s Degree in Electrical or Mechanical Engineering from an accredited institution.

  • Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field.

  • Minimum of 1 year of experience using ERP and quotation systems.

  • Experience using SAP.

  • Experience working in a manufacturing environment.

  • Experience with a quoting system.

  • Experience with ETO products.

Position Criteria:

  • Knowledge of electric power distribution transformers and their components and accessories.

  • Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers.

  • Excellent oral, interpersonal and written skills with the ability to effectively communicate.

  • Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy.

  • Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems.

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.

Job: Marketing

Region: North America – US/Puerto Rico

Organization: ESSG CPSD PDD Power Delivery Division

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 10 % of the Time