Eaton Corporation Associate Analyst.IT-Windows Support in Pune, India

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

Eaton India Information Technology Center (EITC) is focused on the key objective of creating value for Eaton’s Enterprise IT needs and contributes to key strategic objectives by leveraging the talent base in global and regional initiatives that improve Eaton’s competitive advantage, standardization and drive cost out. EITC provides an environment and opportunity to accelerate individual careers in a challenging environment that provides exposure to a world class Information Technology footprint. Employees at EITC are currently part of a globally diverse team of IT professionals who own and deliver solutions to our internal and external customers through capabilities in areas such as ERP, Engineering, Customer Facing Solutions, Business Intelligence, Architecture, Integration, Infrastructure, QA, Application development, Project Management, Security and Compliance etc.

Essential Functions:

  • Performs all basic functions related to the maintenance and operations of Windows based Server hardware and applicable Operating Systems in a SOX compliant manner.

  • Works in conjunction with entire Platform Support team to maintain system uptime on all enterprise wide platform devices to a world-class level.

  • Participate in Shifts , on-call rotation for off-hours & Weekend support. ( 24 X 7). Provides support during all times that the system is operational, possibly including evenings, weekends, and holidays.

  • Anticipates customer needs and is proactive in providing service.

  • Able to liaise effectively with the network support, service desk, client support, database, architecture, and security groups as well as work with OEMs & Third Party vendors.

  • Keeps abreast of new technologies.

  • Looks for improvement and growth opportunities in own area. Requests training based on development plans.

  • Monitors production systems in order to identify or recognize production problems.

  • Participates on matrix teams that develop and maintain items such as hardware standards, processes, OS Standards, etc. Possess Excellent teamwork & collaborative skills.

Qualifications

Qualification:

BCA/BCS with 2-4 years of overall experience.

  • Experience with virtualization technologies.

  • Hand on experience of Managing & troubleshooting the backup and recovery aspects of the server infrastructure ( EMC Avamar, Symantec Netbackup )

  • Windows Cluster Management & Operations.

  • Knowledge of Different Server Hardware platforms ( HP, Dell, Cisco Blades and rack mounted servers ) & working with remote management tools ( iLO, DRAC, Virtual Connect )

  • Knowledge of the ITIL operations model for delivering IT services

  • Administer & Operate Windows 2K ,2K3 , 2K8 & 2K12 based Servers

  • Installation and Administration of DNS, DHCP, File servers, Print Servers.

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.

Job: Information Technology

Region: Asia Pacific

Organization: Corporate Sector

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time