Eaton Corporation District Operations Coordinator in Grapevine, Texas

Eaton’s Electrical sector is seeking a District Operations Coordinator to be based out of our Grapevine, TX facility.

Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today’s cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization.

Essential Responsibilities:

  • Schedule and organize field service manpower for all customer jobs within the district.

  • Acknowledge all purchase orders, obtain proper insurance certificates and assure that terms and conditions are presented to customer.

  • Reconcile all purchase orders with the in-house negotiations to assure matching between promises and expectations.

  • Open orders on system to gather, track and reconcile costs associated with jobs.

  • Issue purchase orders via Oracle Purchasing System.

  • Maintain test equipment and arrange for calibration of equipment.

  • Accurately reconcile and invoice orders via Oracle Project Costing system.

  • Complete various office administration responsibilities as required.

  • Monitor overtime of the productive workforce and reconcile the overtime with the signed time slips from the customer or from the job cost inventory system.

  • Field emergency customer calls to gather critical information and pass it on to appropriate party for action.

  • Maintain, track and control job costs to achieve the best ratio compared to the actual selling price.

  • Organize/obtain necessary materials and proper test equipment based on job requirements.

  • Keep sales engineers abreast of potential problems and opportunities with the customer, unless other terms have been negotiated.

  • Build positive relationships with customers and facilitate process to get customer issues resolved expeditiously.

  • Successfully interact with internal Eaton manufacturing plant personnel, legal, contracts, sales and suppliers to schedule and obtain necessary resources and information.

Qualifications

Basic Qualifications:

  • High School Diploma or GED from an accredited institution

  • Minimum 2 years of experience with cost accounting, business management, or project management AND/OR related military experience

  • No relocation benefit is being offered for this position. Only candidates that currently reside within a 50 mile radius of the Grapevine, TX facility will be considered.

  • Must be authorized to work in the US without company sponsorship

Preferred Qualifications:

  • Bachelor’s Degree in business, management, engineering, finance or accounting from an accredited institution.

  • Minimum of 3 years of experience with cost accounting and general business experience/background.

Position Criteria:

  • Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs.

  • Excellent interpersonal and communication skills

  • Strong analytical skills

  • Strong computer skills

  • Basic understanding of product applications and customer needs

  • Must be able to influence upwards and across teams/functions

  • Handles pressures well.

  • Knowledgeable in order entry and time entry software systems Must leverage resources and relationships within the division, other Eaton Electrical business units, and customers in order to achieve success

  • Ability to develop and execute tactical and strategic plans to support the DOC’s goals.

  • Ability to build positive relationships with customers and facilitate process to get customer issues resolved expeditiously

  • Ability to successfully interact with internal Eaton manufacturing plant personnel and suppliers to schedule and obtain necessary resources

  • Ability to understand profit and loss statements including margins, costing, sales, materials, labor, inventory, absorption

  • Ability to complete all tasks with limited involvement and direction from DOC Manager

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.

Job: Sales

Region: North America – US/Puerto Rico

Organization: ESSG EESSD Electrical Engrg Svcs Systems Div

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.