Eaton's Bussmann Business has an immediate opening for a Manager - Applications and Field Applications Engineers in Ellisville, MO.
Eaton’s Bussmann Business is a global leader in circuit protection serving the electrical power, electronic, automotive, and consumer fuse markets.
The Applications Engineering Team is responsible for supporting the North American field sales force and customers on Bussmann’s global product offering. The team also provides support for Application Engineering departments in other country locations and works with Business level Product Managers and Design Engineers for product enhancements.
The Field Applications Enginnering team is geopgraphically dispersed across the United States and is the technical liaison between field sales and their customers.
Other responsibilities include:
Manage and develop a team of local and remote application engineers supporting North American customers and sales force through phone and e-mail.
Provide pre-sales technical support for direct sales & distributors through customer presentations and product demonstrations
Assist design engineers to successfully apply Cooper Bussmann components into their products. Review & discuss customer’s requirements & suggest integrated solutions.
Ensure that the team answers technical inquiries from existing and prospective customers with proper documentation and timely feedback/analysis. Coordinate after sale customer support activities
Establish and maintain direct lines of communication with engineering on reliability and quality issues as well as specific customer requests for technical information and troubleshooting
Provide marketing and product managers with consolidated customer requirements to define new products and product enhancements. Support new product introduction reviewing and approving datasheets and other customer collateral.
Manage group efforts to improve cross reference information and database tools.
Direct efforts of the group to update website information for customer access.
Develop reference designs, design guides and application notes
Present topics at technical seminars, and distributor / sales training
Bachelor’s degree from an accredited institution is required
Minimum 7 years experience in the Electrical Industry with 2 years experience in Application Engineering
Must be legally authorized to work in the United States without company sponsorship
Bachelor's degree in Electrical Engineering,
Ideal candidate will have electrical Overcurrent Protection background or extensive experience in the electrical industry as an Applications Supervisor.
Management of people experience is preferred.
Candidates with strong customer presentation and communication skills are preferred. External Job Manager of Applications and Field Applications Engineers Title Manager of Applications and Field Applications Engineers AutoReqId 66048BR Business Function Marketing and Sales Division Bussmann Region North America - US/Puerto Rico Country United States State Missouri City Ellisville Employee category Regular Experience Minimum 3 Years Level Minimum 3 Years Travel Up to 50 percent Relocation benefit provided? Yes (US/PR Only) Group Electrical/AMER