Eaton Corporation Service Inside Sales Engineer in Austin, Texas
Eaton’s Electrical Engineering Services & Systems division is seeking a Service Inside Sales Engineer to be based out of our Austin or San Antonio, TX facility.
This position primarily supports application and proposal needs for opportunities pertaining to Eaton’s power distribution services solutions.
Promotes product sales to existing customers and identifies potential new customers. Develops proposals, assesses customer needs in order to recommend appropriate products/services. May customize product in order to meet client requirements. Provides technical support to clients after the sale of the product, troubleshoots technical problems. May provide technical training to customers staff. Recommends product improvements to design staff in response to customer feedback.
Technical & commercial proposal writing
Support pricing development
Support proposals locally and requests from other locations
Occasionally work evenings or weekends to satisfy proposal due dates
Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues
When required, visit customer site to address customer needs
Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer/channel partner effectiveness
Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program
Provide technical and application assistance to Sales, Utility & Other Reps and Channel Partners
Provide a monthly update of proposal activities and a Monthly Report
Providing unique solutions beyond the standard specifications to provide greater customer value
Activity involved in personal professional growth and development
Complete twenty (20) hours of recommended Eaton University classes from training program list, including all required annual safety training
Participate in and contribute to the annual Training Workshop
Bachelor’s degree in Engineering or a technical discipline from an accredited institution or Bachelor’s degree in Business from an accredited institution with engineering/technical experience or minimum 2 years of electrical contractor estimating / proposal writing experience.
No relocation benefit is being offered for this position. Only candidates that currently reside within a 50 mile radius of the Austin, TX or San Antonio, TX facility will be considered.
Must be authorized to work in the US without company sponsorship.
Bachelor’s degree in Electrical or Industrial Engineering from an accredited institution.
Minimum 1 year of hands-on field service experience and/or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems.
Minimum 1 year of electrical industry related application engineering and proposal development experience with additional experience in electrical power systems and/or industrial and utility substation construction.
Experience with proposal development in both private sector and government bids; experience with proposal development for all of Eaton's end markets (Industrial, Commercial, Healthcare, Utility, Institutional and Government).
Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors.
Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management.
Estimating experience in substation and electrical system installations.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: North America – US/Puerto Rico
Organization: ESSG EESSD Electrical Engrg Svcs Systems Div
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.